Return/Refund Policy






Thank you so much for supporting my work! Because all items are handmade or printed in small batches, I want to be clear and transparent about how refunds and returns are handled.


All Sales Are Final. Due to the nature of original artwork, prints, and limited-edition items, all sales are final. I do not accept returns, exchanges, or cancellations once an order is placed.


Damaged or Incorrect Items If your order arrives damaged or you receive the wrong item, please contact me within 7 days of delivery at darianagrebelna.shop@gmail.com with:
  • Your order number
  • A clear photo of the damaged or incorrect item

I’ll be happy to either send a replacement or issue a refund depending on the situation.


Lost Packages Once your order is shipped, it becomes the responsibility of the carrier (USPS, UPS, DHL, etc.). I cannot issue refunds for lost packages, but I’ll do my best to help you locate your shipment or file a claim.

To reduce the risk of loss:
  • Always double-check your shipping address at checkout
  • Choose tracked shipping if available


Pre-Orders Pre-orders are also final sale, but if your order is significantly delayed or there is a production issue, I will notify you by email and offer a solution.


Have Questions? If you’re unsure about a product before purchasing or have questions after placing an order, feel free to reach out at darianagrebelna.shop@gmail.com. I’m here to help!

CONTACT WITH ANY QUESTIONS CONTACT WITH ANY QUESTIONS 

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